What Others Are Saying
Switching to Debbie and her team was one of the best decisions we’ve ever made for our therapy practice. I honestly don’t say this lightly: they saved us. Before we found them, our previous billing company had left us in a mess—claims were being denied, underpaid, or simply ignored. We were constantly chasing down answers and losing revenue with every passing week. It was overwhelming and unsustainable.
Then Debbie stepped in.
From day one, she dove headfirst into the chaos and started cleaning it up with precision and professionalism. She didn’t just take over—she took ownership. She and her team fought for every single dollar we were owed, meticulously tracking down unpaid claims and resubmitting with the kind of care and tenacity that only someone who truly understands the value of your work would do.
Debbie is not just a billing expert—she’s an advocate. She goes above and beyond, reaching out to insurance companies, holding them accountable, and making sure we’re getting paid appropriately and on time. She communicates clearly, responds quickly, and truly feels like part of our team.
Thanks to Debbie, we’ve not only recovered lost revenue but have gained the peace of mind that comes from knowing our billing is finally in capable hands. Our practice is now thriving, and it’s largely because of her unwavering commitment to doing the job exceptionally well.
If you’re a therapy provider looking for a billing partner who will treat your practice like it’s their own—look no further. Debbie is the best of the best.
Jenna Coe, OTR, MOT, BCP, C/NDT
AOTA Board Certification in Pediatrics
Co-Owner and Occupational Therapy Director
All Care Therapies of Georgetown
Georgetown, TX
After experiencing the burn of having a dishonest and incompetent billing company, I was hesitant to start over with a new billing company. However, Debbie and her staff have been thorough, competent and reliable at all aspects of billing. Debbie is hands-on and her staff acts quickly to answer questions, resolve issues and provide maximum revenue collection. They have also helped with credentialing my staff and guiding my front desk receptionists to reduce errors and streamline patient input. I would highly recommend her services.
Nicole Swiatek, DPT, BMS, FAAOMPT
Owner/Physical Therapist at Phoenix Physical Therapy; Adjunct Clinical Professor at D’Youville College
Clarence, NY
A year ago, I started the process of outsourcing our physical therapy billing. Until that time and for 10 years – it was in house. Finding someone who mirrored both my work ethic and business ethic was a challenge. Debbie and her team have surpassed my expectations in all areas. We were her first clinic in New York State and she worked tirelessly to learn our insurances and procedures and to ensure there was absolutely no disruption in cash flow. She helped to identify bottlenecks and streamline our processes. She helped train new staff as we transitioned at the same time to EMR which we had not been using prior to working with Debbie. Her dedication to the success of this transition and to improving our business was tireless.
This transition was way out of my comfort zone and I was not sure our clinic would come out the other end. But here we are, better than ever and with complete confidence that Debbie and her team are competent and ethical and I can get back to doing what I do best in helping patients get better faster.
Elizabeth Marabella Peck, PT, DPT
Marabella Physical Therapy
North Tonawanda, NY
Debbie has been working closely with our physical therapy practice for years. Since Debbie and her team have been with us, we’ve become so much more efficient, in every way. She and her staff are knowledgeable and fastidious with account management. They are consistently reviewing patient accounts and in contact with front desk staff for seamless management of collections. Debbie is so invested in her clients. She is constantly assessing billing policy and procedures to help our practice collect on services provided. She is always available for staff questions or clarification and is consistently analyzing payer trends. You want Debbie and her staff on your team! There is no one better!
Kiersten Langel, PT, DPT, CSCS, SCS
The Training Room of Haddonfield
“I have worked with Debbie and South Jersey Administrators for over 20 years and their services are rock solid. From Pre-certs to billing and collections you can count on it being done and done right. Her considerable experience also makes her and her staff invaluable in practice planning, and administration for my psychology/behavioral medicine practice.”
John R. McGowan Ph.D.
Behavioral Medicine Associates PA
“I’ve been working with Debbie and her company for over 15 years. When I decided to start my own practice, Debbie stayed by my side and helped my vision become a reality. After 13 years, my practice has grown from 2 speech therapists to a staff of 20, branching into occupational therapy and other related services. Debbie and her staff are knowledgeable and will support any practice fully. They will get to know all the clients and take care of their billing needs. I never feel like I’m just a number with Debbie. She is considerate about how I want my business to be run, and keeps that in mind when interacting with my staff and patients. I look forward to many more successful years together.
Rizza Miro Lemonakis, M.A.,CCC-SLP Executive Director & Owner of Rizza Miro & Associates”
I have known Debbie Blum and her team and utilize their services for my billing and insurance purposes for Puig Associates for over the past 15 years. Her expertise in billing and insurance systems has been a significant contribution to the ease of my professional practice. They are knowledgeable resourceful and professional in all of their professional interactions that allows myself and my associates to focus our efforts fully on our business productivity.
Dr Ange Puig, Ph.D
www.angepuig.com
Debbie has been my office administrator for over 20 years! She and her staff go above and beyond to make sure that my practice runs smoothly! My patients frequently compliment me about the manner in which Debbie and her team manage any issues that may arise. I would highly recommend hiring them to manage your billing and administrative needs!!!
~Rhona Paul-Cohen, MS, CCC-Sp
I have used Debbie Blum and her team for over 10 years. She has helped my business, a speech language therapy practice, grow from a one woman show to a flourishing practice with two locations and now 11 treating SLPs. Debbie has walked myself and my therapists through online platforms, credentialing with multiple insurance companies as well as working with multiple school contracts. Debbie and her staff are always referred to as helpful, nice and accommodating by my clients with whom they interact with on a weekly basis. Debbie is quick and comprehensive in lending her services to verify benefits as well as her explanation of benefits to our families. I would not hesitate to recommend Debbie and her services.
~Joyce Kaveney -Tierney
Owner/SLP at Speak to Me Kids
I have been working with Debbie for over 10 years alongside my physical therapy company. Debbie started out in a consulting role where she took on the task of looking at my A/R to figure out what was going wrong with my current billing company. Not only was Debbie able to identify so many areas of inefficiencies, she also identified thousands of dollars that was going lost or uncollected. Once I saw Debbie’s expertise in action on how to solve the problems that I was currently having with my third party billing company, I quickly made the switch to using Debbie for all my billing services. Debbie has been able to take all of my concerns about billing and collecting off my plate. I have 100% confidence that Debbie has the best systems in place so claims are coded, billed, collected on and followed up to maximize every cent of potential revenue. Although Debbie is technically an outsourced billing company, she works so closely with my staff and myself that she integrates herself as part of the team. Debbie’s super power is her ability to create processes that make all aspects of the front desk related to billing run as clean and efficiently as possible. She has trained my staff (not her job) to better perform their roles so the billing process is seamless. This includes things like verifications, to how to ask for large deductible payments, best practices to communicate complicated benefit plans. Debbie makes my staff better! I can honestly say that Debbie has been a very large part of the growth and success of my PT practice and anyone who gets the opportunity to work with Debbie will be very fortunate to have her on their team.
~Mandy Huggard
Owner at The Training Room, Sports & Orthopedic Physical Therapy