At SJMA, we don’t shuffle you around from person to person — you have a dedicated ally at every stage who understands you and your business.
Our process ensures seamless, ongoing communication from start to finish. We work side-by-side with your team, training them to clearly and effectively educate patients on matters like insurance coverage and financial responsibilities — including copays, deductibles, and any out-of-pocket expenses.
This training serves to improve communication while at the same time helping to avoid misunderstandings and unwanted bills.
The result is a stronger, more transparent patient/clinic relationship.
Our programs and modules also extend to front office training that improves documentation, reporting, and referral source communication. Our organizational system streamlines procedures and builds collaborative relationships — and as a result, eliminates virtually all write-offs.
The net-net? Instead of spending your valuable time on billing and financials, you’re free to focus on your patients, your business, and your growth.