Our dual commitment to seamless integration and robust education is what empowers us to apply our best-in-class Revenue Cycle Management procedures and principles to your business.
Our analytics-based systems, processes, and training serve to maximize practice income, manage risk, and improve accuracy.
Here’s how we do it:
- Establish front office training programs and modules to improve documentation, reporting, and referral source communication.
- Educate office staff on vetting, verification, and precertification.
- Continuous communication with front office to ensure timely verifications, authorizations, and documentation.
- Automate paper claims and manual check processing to below 95%.
- Review and create clean claims for clean processing.
- Reduce AR with daily follow-up and tickler system.
- Daily claim denial management and follow-up.
- Reduce patient statement billing.
- Improve patient/clinic relationships and satisfaction by training staff to set patient expectations and communicate cost details.
- Credential, re-credential, and maintain practice locations and providers with all commercial, liability, and institutional carriers.