At SJMA, we are committed to ensuring that your healthcare practice receives every cent you’re owed.
As experts in all aspects of Revenue Cycle Management (RCM) — the global standard for patient revenue tracking — we know that clean claims make for clean payments. That’s why we’re there from start to finish — integrating with and educating staff, maximizing cash flow, and eliminating AR headaches.
We specialize in Physical, Occupational, and Speech Therapy clients because we know these industries thoroughly— the ins, the outs, and the nuances as well as the benefits, codes, and claims.
We provide the assessment, tools, processes, systems, and training to optimize your billing administration:
- Establishing front office training programs and modules to improve documentation, reporting, and referral source communication.
- Providing processes, systems, and support that contribute to growth.
- Educating office staff on vetting, verification, and precertification.
- Automating paper claims and manual check processing to below 95%.
- Reducing patient statement billing.
- Improving patient/clinic relationships and satisfaction by training staff to set patient expectations and communicate cost details.
- Credentialing and re-credentialing — maintaining practice locations and providers with all commercial, liability, and institutional carriers.
Because it’s your money.
And we believe you shouldn’t have to struggle to get it.
The results speak for themselves:
- “Debbie’s superpower is her ability to create processes that make all aspects of billing clean and efficient” … ” Patient balances are under $1,000 for my multi-million-dollar company.” — Client testimonial.
- Client AR improvement to 96% across the board in under 90 days — that’s 15% better than the industry average.
- Implementing systems, standards, and processes that support start-up growth from 1 to 18 multi-specialist practitioners.
- Improving staff retention and productivity by 35% through training, process improvements, and automation.